Hope Letters
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Do you match your competitor's prices?
Absolutely! If you see one of our products somewhere else for a lower price, contact us. Send us a link to their product page and we will do what we can to match their prices for you.
For more questions and answers visit our complete list of Frequently Asked Questions and our Store Info page.
When will my order ship?
Most orders are shipped within 5-7 business days and we do our best to make it happen even faster than that. If an item is out of stock or backordered, shipping times will vary and we will attempt to contact you with an estimated shipping time for those items.
What are shipping costs if I don't spend $200?
US SHIPPING
Up to $29.99........................$6.95
$30.00 - $49.99.....................$7.95
$50.00 - $74.99.....................$8.95
$75.00 - $99.99.....................$9.95
$100.00 - $149.99...............$12.95
$150.00 - $199.99...............$15.95
$200.00 and up............FREE SHIPPING everyday
Do you ship internationally?
We offer additional shipping options for orders sent to Canada. Please refer to our Store Info page for more details.
For more questions and answers visit our complete list of Frequently Asked Questions and our Store Info page.
Can I make a purchase using more than one visa gift card?
Yes you can. When checking out choose "Check or Money Order" then call us to make payment using your gift cards. Or, if you prefer, you can call us and place the whole order over the phone and pay that way as well.
How do I know my payment information is safe and secure when I enter it on your website?
All of our credit card payments are processed through a secure server using our SSL security protection. We do not store your payment information and do not have access to it.
When will my card be charged for my purchases?
When your order is submitted, your card is charged and payment is made. You are charged for all items at the time of checkout, including those that may be on back order and will ship separately.
For more questions and answers visit our complete list of Frequently Asked Questions and our Store Info page.
What if I need to return all or part of my order?
At Primitive Star Quilt Shop we are confident that you will LOVE the quality and design of our quilted products, rugs, curtains and other home decor. We also know that sometimes you get your order and find out the colors don't match like you thought and it's just not what you were expecting. Every once it a while we find that an item arrives to our customers damaged. We want the opportunity to help you find exactly what you need to make your house a beautiful primitive country home so we make returns EASY for YOU!
How do I get started with my return?
Email or call us within 7 days of getting your package. Let us know the reason for your return. We will send you prepaid return postage.
For more questions and answers visit our complete list of Frequently Asked Questions and our Store Info page.
Hope Letters
has a rating of 5.0 stars
based on 2 reviews.
