We keep your personal information private and secure. When you make a purchase from our site, you provide your name, email address, credit card information, address, phone number, and a password. We use this information to process your orders, to keep you updated on your orders and to personalize your shopping experience.
Our secure servers protect your information using advanced encryption techniques and firewall technology.
To keep you informed about our latest offers, we may notify you of current promotions, specials and new additions to Primitive Star Quilt Shop. You may unsubscribe from our newsletters by following the unsubscribe instructions in any email you receive from us.
We use "cookies" to keep track of your current shopping session to personalize your experience and so that you may retrieve your shopping cart at any time.
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Order Acceptance Policy
Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. Primitive Star Quilt Shop reserves the right at any time after receipt of your order to accept or decline your order for any reason or to supply less than the quantity you ordered of any item.
We accept the following credit cards: Visa, MasterCard, and Discover. There is no surcharge for using your credit card to make purchases. Please be sure to provide your exact billing address and telephone number (i.e. the address and phone number your credit card bank has on file for you). Incorrect information will cause a delay in processing your order. Your credit card will be billed prior to shipment of your order.
Money Orders, Cashier's Checks, Company Checks & Personal Checks
We accept money orders, cashier’s checks, personal checks, and company checks in U.S. Dollars only. Orders are processed upon receipt of a money order or cashier’s check. For personal and company checks, please allow up to 10 banking days after receipt for clearance of funds before the order is processed. We cannot guarantee the availability of a product by the time funds clear or payment is received. We will charge a $25 fee on all returned checks.
Shipping Time -- Most orders will ship within 5-10 business days of the receipt of your payment. Orders are usually not processed or shipped on Saturday or Sunday.
We cannot guarantee when an order will arrive. Consider any shipping or transit time offered to you by Primitive Star Quilt Shop or other parties only as an estimate. We encourage you to order in a timely fashion to avoid delays caused by shipping or product availability.
We will ship your product as it becomes available. Usually, products ship within a couple days. However, there may be times when the product you have ordered is out-of-stock which will delay fulfilling your order. We will keep you informed of any products that you have ordered that are out-of-stock and unavailable for immediate shipment. You may cancel or change your order at any time prior to shipping.
Multiple Product Orders
For a multiple product order, we will make every attempt to ship all products contained in the order at the same time. We will contact you about products that are unavailable to ship with your other items and you will be able to decide whether you want your order to arrive in several shipments or all together. You will only be charged for shipping at the rate quoted to you on your purchase receipt. The entirety of this shipping charge may be applied to the first product(s) shipped on a multiple shipment order.
Our Store shall automatically charge and withhold the applicable sales tax for orders to be delivered to addresses within Indiana. For orders shipped to other states, you are solely responsible for all sales taxes or other taxes.
Finally, RETURNS made FREE and EASY!
At Primitive Star Quilt Shop we are confident that you will LOVE the quality and design of our quilted products, rugs, curtains and other home decor. We also know that sometimes you get your order and find out the colors don't match like you thought and it's just not what you were expecting. Every once it a while we find that an item arrives to our customers damaged. We want the opportunity to help you find exactly what you need to make your house a beautiful primitive country home so we make returns EASY for YOU!
Enter your email and/or order number to search for the order and items you need to return to us.
In the event a product is listed at an incorrect price due to typographical error or error in pricing information received from our suppliers, Primitive Star Quilt Shop has the right to refuse or cancel any orders placed for product listed at the incorrect price. Primitive Star Quilt Shop shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, we will immediately issue a credit to your credit card account in the amount of the incorrect price.
This site may contain links to other sites on the Internet that are owned and operated by third parties. You acknowledge that we're not responsible for the operation of or content located on or through any such site.
Copyright and Trademark Notice
Unless otherwise specified, all materials appearing on this site, including the text, site design, logos, graphics, icons, and images, as well as the selection, assembly and arrangement thereof, are the sole property of Primitive Star Quilt Shop, Copyright © 2010, ALL RIGHTS RESERVED. You may use the content of this site only for the purpose of shopping on this site or placing an order on this site and for no other purpose. No materials from this site may be copied, reproduced, modified, republished, uploaded, posted, transmitted, or distributed in any form or by any means without our prior written permission. All rights not expressly granted herein are reserved. Any unauthorized use of the materials appearing on this site may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties.
These Conditions will supersede any terms and/or conditions you include with any purchase order, regardless of whether Primitive Star Quilt Shop signs them or not. We reserve the right to make changes to this site and these Conditions at any time.